Runs Are Not Using the Account Level Default Agent Pool

Incident Report for scalr.io

Resolved

This incident has been resolved.
Posted Oct 07, 2025 - 22:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2025 - 20:42 UTC

Investigating

Runs are not using agents if the agent is set as the default for the account. A workaround, for now, is to set the agent pool in the workspace settings explicitly.

A fix is in progress to ensure that the account-level defaults are used as expected.
Posted Oct 07, 2025 - 20:42 UTC
This incident affected: Scalr Platform.